If one is closer than the other, pick that one. If you still can't decide, then pick the lower level option - the system is designed to give you more help on the areas you're weakest at.
We have divided clubs into a variety of groups so that similar clubs are compared against each other, rather than all clubs being compared to the ideal. We know that clubs of different sizes, budgets and cultures will have different approaches to Player Care, so we make the recommendations work for you. These benchmarks are constantly updated based on real time results from other clubs and changes in trends in the game more widely.
If the question is about the content, or Player Care more widely, you will need to use one of your included consulting sessions. If there is an error with the system or a bug, please email contact@playercaregroup.co.uk with a screenshot and an explanation.
PlayerCarePro is only as good as the information you put into it. It's very possible for you to put that you are perfect on all topics, and it will tell you that's how you rank - however in order to get the most out of it, it's important that you're honest. That way the recommendations provided will be most relevant to you and your club.
PlayerCarePro is a self reflective tool so the answers you give won't be shared publicly with anyone outside of the group you give access to internally, and your set consultants who are bound by strict confidentiality agreements.
Each consulting session will be with one of our expert consultants, depending on the area you're looking for help with. They will be 60 min, remote sessions at a time that works for you both. They will talk through your answers, discuss solutions, show you resources or other options to best help you - both from their own experience and The Player Care Group's resources. It's best to come prepared with questions but feel free to use the sessions as best suit you.
The standard subscription to PlayerCarePro includes 4 live, 1 on 1 consulting sessions a season. You can use them as you feel fit, but we will be in touch quarterly to schedule you in. If you've chosen the Unlimited add on, then you will be able to schedule as many as you need for no additional cost. If you are not sure which package you are on, please email contact@playercaregroup.co.uk.
We've picked an expert team from across the world to give us the best knowledge of not only their expert subject area, but more widely what is practically happening at clubs of all sizes. We peer review all of our standards and argue their validity on a regular basis - so you will know that these standards are the most up to date and practical standards across football.
PlayerCarePro is run on a seasonal basis - resetting on the 30th June each year in line with the Central European sporting calendar. You have until then to complete all the sections - on 1st July a new updated audit will be uploaded and the billing cycle will restart. You will be contacted towards the end of the season to discuss up & coming changes and discuss renewal options.
PlayerCarePro is just one of a suite of options that is open to both sporting organisations and individuals worldwide - including courses, in depth audits and recruitment. For the most up to date list of what we have to offer, please visit our website at www.playercaregroup.co.uk or email us at contact@playercaregroup.co.uk.